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Privacy and Data Protection When Keeping Records

Professional Guidance

Privacy and Data Protection When Keeping Records

Keep necessary records proportionately while protecting children, families and third parties.

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Keeping records of your own progress can be a legitimate part of behaviour change. But recording your own progress is very different from monitoring another person, and records must be kept proportionately and securely, with respect for the privacy of children, families and third parties.

This article offers general guidance. It does not provide instructions for accessing accounts, tracking devices, destroying evidence or unlawfully publishing confidential material.

Recording your own progress compared with monitoring another person

Recording your own progress—your reflections, warning signs, actions and learning—is legitimate. Recording another person’s activities, location, messages or relationships is monitoring, and can be a form of abuse.

Keep the distinction clear. Your records should be about you, not about someone else.

Data minimisation

Keep only what you need. Do not collect or store information about another person “just in case”. The principle of data minimisation means holding the minimum necessary for a legitimate purpose.

If a record is not serving your own change or a legal requirement, do not keep it.

Secure storage and access

Store records securely—protected by a strong password, on a device you control, not shared or publicly accessible. Limit access to yourself and, where relevant, your solicitor or support professional.

Do not store sensitive records on shared family devices or in accounts others can access.

Children’s information

Be especially careful with information about children. Store the minimum necessary, keep it secure, and never share it publicly or with people not entitled to it. Children’s privacy is a safeguarding matter.

Do not record or retain information about a child that serves no legitimate purpose.

Court and social-care documents

Court documents, social-care records and professional reports are often confidential and subject to rules about how they may be used and shared. Follow those rules. Do not publish, circulate or misuse them.

Sharing family-court documents improperly can be a contempt of court. Keep them secure and use them only for their intended purpose.

Private images and messages

Do not retain, share or publish private images or messages of another person, particularly intimate images. Sharing intimate images without agreement can be a criminal offence.

If you hold such material, seek advice from a solicitor about lawful handling. Do not keep it to use as leverage.

Avoiding public sharing

Never share records about another person, a child, or court proceedings publicly—including on social media, in forums, or with people not involved. Public sharing can be unlawful, harmful, and a safeguarding issue.

Your own reflections are yours to share cautiously; other people’s information is not yours to share at all.

Redaction where lawfully appropriate

Where you lawfully need to share a document, redact information about people not relevant to the purpose—especially children and third parties. Redaction protects privacy and is often expected by professionals and the court.

Ensure redaction is complete and irreversible, not just a visual cover that can be removed.

Retention and secure disposal

Do not keep records longer than necessary. Once a record no longer serves a legitimate purpose and is not required for legal proceedings, dispose of it securely—permanently deleting files, not just moving them to a recycle bin.

Some records must be preserved for legal proceedings or safeguarding; do not destroy those. When in doubt, seek legal advice before disposing of anything.

Subject access requests through official channels

If you want information held about you by an organisation, use a subject access request through the organisation’s official process. Do not attempt to access accounts, systems or devices to obtain it yourself.

Unauthorised access to another person’s data or accounts can be a criminal offence.

Accuracy and preserving originals

Keep your own records accurate. If you are recording facts relevant to legal proceedings, preserve originals and do not alter them. Accuracy protects your credibility; alteration destroys it.

Distinguish clearly between factual records and your own reflections or opinions.

UK GDPR and Data Protection Act information in general terms

In the UK, personal data is governed by the UK GDPR and the Data Protection Act 2018. In general terms, these require that personal data is processed lawfully, fairly, and transparently, kept secure, and not kept longer than necessary.

This article is general information, not legal advice. The Information Commissioner’s Office (ICO) provides detailed guidance on your obligations and rights.

Seeking professional advice for organisational responsibilities

If you have organisational or professional responsibilities for data, seek specific advice from a qualified professional or your organisation’s data protection lead. Organisational obligations are more extensive than personal record-keeping.

This article does not cover organisational compliance, which depends on your role and context.

Keep necessary records proportionately and securely, protect the privacy of children and third parties, and never use record-keeping as a cover for monitoring or control. Seek professional advice where organisational responsibilities apply.

Support is available

If you need support now

Respect Phoneline

Call 0808 802 4040, Monday to Friday, 10am to 5pm. It offers confidential information and support for people concerned about their behaviour towards a partner or former partner.

Contact the Respect Phoneline

If someone is in danger

If somebody is in immediate danger, call 999. If you are calling from a mobile and cannot speak, listen to the operator and press 55 when prompted.

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